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The Gravel Stack's avatar

Nice piece, as always, Kyle!

The LTGP/Life Time Events play reminds me of what Amazon does with Prime.

Prime, over time, developed into a competitively priced bundle of offerings and services that, on first sight, had little overlap with Amazon's core ecommerce business. And yet, by including free premium shipping in particular, Amazon ensured that prime members use their shop/marketplace more regularly and spend significantly more.

Of course Life Time's events business, by virtue of existing in the bricks and mortar world and having a different business model, is different from prime in many respects, including not generating ARR (in that sense it's almost a "reverse prime", as it aims to convert people to their ARR core business). Philosophically, though, the two strike me as related.

It would be interesting to know if Lifetime has tools in place to measure the impact of their events on their membership business. While you write if "just" 5% of participant become members, that would be a massively successful conversion rate, imho, don't you think? Also, I think it could play a role in retention/churn reduction (give people who sign up for the gym some fun goals so they keep coming back).

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